How To....

Find my log in email address

This is the email that you used to register for the event. It is also the email that has been used for all communications about this event.

Log in immediately after registration for the event

For non-presenters:

The process is not automatic. You will receive an email explaining how you access the platform on Monday, August 16. The email will come from


For presenters:

You are automatically registered and have access to the system immediately. Please check your emails from with information on the log in process.

Participate in the congress if you are not a member of the EEA or ES

The congress is open for no registration fee to all current members of the EEA and ES. For more information, please read REGISTER page.

Understand the time zone of the congress

All times, by default, refer to UTC (Coordinated Universal Time). The UTC sign is visible in all areas of the programme. However, each participant can set its own time zone to a number of possibilities. To do this, please go to your setting cog wheel - the symbol between the mail and star symbols - which appears when you are logged in, scroll to local setting and choose the nearest city in the country where you are based.

Please note that the programme uses the 24-hour clock (popularly referred to in the United States and some other countries as military time and is the convention of timekeeping in which the day runs from midnight to midnight and is divided into 24 hours).

Please note that the times displayed when you enter the ZOOM waiting rooms are by default in CEST (Central European Summer Time). ZOOM cannot give accurate starting times of meeting (only by the half or full hour) so you are strongly advised to ignore all these times you see if you are in a ZOOM waiting room.

Search for a specific presenter

Go to Full Programme, and click in the name, in the presenter  field, of the person you are looking for.

This field is set in “auto-predict” so by clicking a number of letters of the person’s name you are looking for will bring up a list of results.

Once you find the presenter's name, please click the UPDATE button and a list of connected sessions will come up.

Please note that you can also use the alphabetical list on the Presenters' section too. 

Search for a specific session by association, title or type

Go to Full Programme and enter in the information you are looking for in the relevant field.

Always remember to click the UPDATE button to get the results.

Search by day

You can also search by day, and then refine your search by title or type. Go to the Full Programme and click on the boxed numbers that appear above the networking bar.

Always remember to click the UPDATE button to get the results.

See who is participating in the congress

In the Participants page, which is accessible only when you are logged in, you can see all the people who have registered to attend the event. These include both presenters and non-presenters.

If you want to see the list of presenters only, please click on the PRESENTERS section at

Navigate the Log In area

The log in area is your access to the networking areas and scientific sessions, and it is where you can build your agenda.

The only noticeable additions that you see when you are logged in are the networking buttons (from Noticeboard across to Account Settings).

You search the programme and presenters in the top navigational bar. The secondary navigational bar is informative, while the third is the networking.

All the text on the particular page you are in appears when you scroll down.


There are a number of ways to network.

You can pin a note to the noticeboard to leave a general announcement (to leave one, please press the ADD button when you are inside the Noticeboard) area, send direct messages to one or a group of delegates, enter the coffee shop - The Hygge Coffee Corner - and have some conversations with your colleagues. 

Build my agenda

Go to “Full Programme”, scroll down the list of sessions and click to “Favourite” the sessions you want to attend.

To view your agenda, please click the star button that appears when you are logged into the platform.

Please note that the option to build your agenda is only actionable when you are logged in. 

Join a session (as a Chair and presenter)

The default video conference platform is ZOOM.

You are expected to enter the session 15 minutes before its scheduled start to do some testing and to meet with the chair and your co-presenters to discuss structure of session and how to handle Q&A.

To enter your session, click on the JOIN ROOM button in the SESSION page (where you see the full information on speakers and papers).

You will link out to ZOOM. You will not receive any specific ZOOM link. Please click here for the technical info.

Join a session (as a participant)

Sessions can only be accessed if you are registered for the congress and are logged into the platform.

To log in, please click on the Log in button at the top of the homepage, using the email you used for your registration to the event.

On each session page (accessed through the Full Programme section), you will see a "Join Room" button (from August 20 onwards). Please click on the "Join Room" at the time of the session.

If you are not logged in and try to press the "Join Room" button, you will receive a "denied access" message.

You will link out to ZOOM and will be held in a waiting room until the session starts. There will be a ZOOM “room manager” (students from ERASMUS University Rotterdam and University of Copenhagen and University College London), who will be waiting to admit you to the session.

You will not receive any specific ZOOM link.

Share the links for sessions

This is not possible. Only people who are signed up to the EEA-ESEM Virtual 2021, and are logged in, can access the sessions.


For the best user experience, we strongly recommend that you download / update ZOOM to the latest version. Please allow lots of time to do this – not just before your session is due to start.

A Prerequisite is that ZOOM desktop client is installed on your computer. If you have not got Zoom already installed on your device, please read here

For those of you unfamiliar with ZOOM, this ZOOM video is very helpful.

Use ZOOM from my office computer where the download of ZOOM desktop client is forbidden

You can access ZOOM via your web browser.

When you are linked across to ZOOM, please click on the option “If you cannot download or run the application, join from your browser.”

Ensure a successful session for the presenters and yourselves

•    We encourage you to keep your video on, even as a participant, as it makes the session more interacting. Please do turn it off, however, if there is background disturbance / privacy issues.

•    Please keep yourself on mute all times, unless you are asked to unmute by the Chair.

•    Please do ensure that your name appears as your full name, and not any nick-name. If you do not know how to rename yourself, please write a private chat to the room assistant, who can help you.

•    When there are slide presentations, for a more engaging viewing, you choose your “View Options” to “Side-by-Side” mode (for the slides) and then choose “Speaker” view (for the speakers).

•    If you want to ask a question, you use the “raise your hand” icon (which is found from the Participants’ section).

•    If you are in a meeting of over 20 people, please set you “Video Setting” to “Display up to 49 participants per screen in Gallery View” (set in your ZOOM video setting).

•    Remember the golden rule – Please be polite and respectful at all times.

Ask for Technical Help About Platform

There is a help desk that will be open from 15 minutes before the start of the first sessions of every day, and 15 minutes after the start of the last sessions, every day, during the congress days.

To ask for help, please click on the ORANGE CHAT ICON that appears at the bottom of the platform.